Persistent smoke odor after cleaning usually means residue is trapped in porous materials like drywall and insulation — Odor Removal addresses that trapped source directly.
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Molecular-level odor treatment rather than fragrance-based masking.
Surface cleaning alone rarely solves odor trapped behind walls.
No surprise charges for additional treatment cycles.
Encapsulation stops residual odor from off-gassing over time.
Safe for occupied spaces, hydroxyl generators break down odor molecules without the evacuation ozone requires.
Highly effective for severe odor in unoccupied spaces, run on a controlled schedule with full ventilation after.
Fog particles penetrate the same spaces smoke did originally, neutralizing odor at a deeper level than surface spraying.
Duct cleaning is standard on any whole-home Odor Removal job.
Structural wood with heavy char gets sealed with an odor-blocking primer rather than just sanded.
Carpets, upholstery, and fabric get separate ozone or thermal treatment since they absorb odor differently than hard surfaces.
A technician answers and schedules an odor assessment.
Crews arrive with hydroxyl and thermal fogging equipment on board.
Odor source identified and a written price given before treatment starts.
We don't consider the job done until you can't detect the smell.
"We'd tried candles and sprays for weeks with no luck. The hydroxyl treatment actually got rid of the smell in two days." — Homeowner, New Hope
"Because we needed to stay in the home, they used hydroxyl generators instead of ozone, and it still fully worked." — Homeowner, New Hope, MN
"I didn't realize the ductwork was still spreading the smell until they cleaned it as part of the treatment." — Homeowner, New Hope
Ozone works faster but needs evacuation; hydroxyl is slower but safe with people present.
Depends on severity — surface-level odor treats fast, deeper trapped odor takes longer.
They mask odor temporarily but don't address the trapped source in materials.
Depends on char severity — we assess whether cleaning alone will hold.
Textiles absorb odor differently and need their own treatment step.
Usually within the hour, with New Hope, MN crews staged locally.
Our Odor Removal crews cover New Hope and the surrounding zip codes, carrying both hydroxyl and ozone equipment on every truck.
